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Information and Communication Technology (ICT)

What you need to know

ICT stands for Information and Communication Technology. ICT covers everything from computers, telephony, online fundraising and social networking through to managing members’ contact details and sending out a newsletter.

Why is ICT key to your organisation?

ICT is no longer something that only appears on organisational wish lists. Well structured ICT is the backbone that will enable your organisation to deliver services effectively and efficiently, helping you reach more people and ultimately do more with your money.

Whatever the size of your organisation, it is vital that ICT is seen as an integral part of strategic management rather than an added extra, to ensure that all issues including health and safety, training and data protection are taken into account.

FAQs

NCVO’s ICT Development Services website offers a wealth of resources on all aspects of ICT in the voluntary and community sector including research, articles and publications, events listings and jobs.

Getting started with ICT

Learn how to properly manage your organisation's ICT and plan strategically. Understand how to budget, data protection issues, training, funding etc. Getting started with ICT.

When is the next ICT event?

Regional and local workshops, conferences and events for the Voluntary and Community Sector. ICT Events.

How to get funding for ICT?

Resources on the ICT Development Services website to find out how best to source funds and cost your ICT management needs. Funding for ICT.

Accessibility

find out about ICT Accessibility issues and how to contact AbilityNet. Accessibility and ICT information.

I need additional support

Find impartial online ICT information and advice, be connected with a professional IT volunteer; get regional support from an ICT Champion; or find a local trusted supplier of products and services to the voluntary sector. Additional ICT support.

Discounts for purchasing IT

Renewing or purchasing your IT doesn't have to be expensive as many organisations offer reductions or free equipment to voluntary sector organisations. Discounted IT deals.

Publications

A Guide to managing ICT in the voluntary and community sector. Over 100 pages of accessible information that is useful for anyone whatever your level of technical knowledge.

How to cost and fund ICT. A guide to help you identify and budget for total cost of ownership of ICT, an invaluable resource when funding your ICT.

From Nightmare to Nirvana: an ICT survival guide for trustees. A guide to help your trustees understand the role of ICT and the importance of strategic planning to reduce the cost and risk implications, and to make a difference to your organisational effectiveness and your impact on beneficiaries.